Our cobrowse software can be installed on BigCommerce in 60 second or less with a simple cut and paste. Follow the steps below.
2. Login to your WordPress admin page
> Click Appearance
> Click Widgets (yoursite.com/wp-admin/widgets.php)
3. Click Custom HTML under Available Widgets
> Select Footer
> Click Add Widget
4. Paste the Median install code under Content
> Click Save
After you click save you are done!
Median's live visitor dashboard allows you to see everyone on your site in real time. With 1 click you can join any visitor and see what they see. No download needed.
Show Cursor allows you to put your mouse on a customers screen and guide them through your website. Show your customers where to go and what to click.
The highlight tool allows you create a clear red box over any part of your website that you want to bring attention to.
The drawing tool allows you to turn your website into a whiteboard. Use arrows to show customers where to click or draw smiley faces to simply bring happiness.
Take full control requires customer approval. Once the request for full control is approved, you will be able to type and click on the customers screen.
Phone mode makes it easy for call center teams to start a screen share with callers. Ask the caller to press CTRL 5 times, a code will appear, use that code to join.
Our privacy controls allow you to choose exactly what parts of your website are allowed to be used in screen share and which are not.
Our video streaming feature makes the internet a whole lot more personal. You can now pop on your customers screen and talk to them threw your website.
Chat messaging is great, but nothing beats having a 1-to-1 conversation right on your website. Our audio streaming feature allows you to talk to customers.