Median Video and Audio is now live! Add full video and audio to your support experience with no invite, download, or install. Learn more

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Frequently asked questions

Below are the most popular questions we get asked about Median. Have a question of your own? Ask us in the chat and we will respond as quick as possible.

Does Median require permissions to screen share?
Yes and no, we have options in our settings menu that let our customers decide if they would like to ask for permission or not.

It's up to our customers to obey their local laws and regulations.

Try Median FREE for 14 days

We believe customer support is easier when you can see what your customers see. We also believe the easier customer support is, the faster support can be given, and the happier your customers will become. Lastly, we believe if you provide customer support, you will LOVE Median.

Digital Ocean