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December 13, 2022

Browser based screen sharing

In this article I break down what browser based screen sharing is and who uses it. I also explain the benefits of using browser based screen sharing in a sales and support environment.

Intro

Hello, my name is Spencer and I run a browser based screen sharing platform called Median Cobrowse. In this brief article I am going to break down what browser based screen sharing is, who uses it, and why is it called cobrowsing?

Browser Based Screen Sharing

Browser-based screen share, also known as co browsing, refers to the ability to share your computer screen with other users through a web browser. This allows multiple users to view and interact with the same screen remotely, without the need to install any additional software or plugins.

The user who wants to share their screen simply needs to open their web browser and access a platform or tool that offers screen sharing capabilities. The other users can then join the screen share session and view the shared screen in real-time. This is a convenient and easy way to collaborate and share information with others remotely.

Browser based screen sharing is commonly used by sales and support teams to offer a better/faster customer experience. Since the tool operates in the browser there is no need for installs, downloads, or invites. The lack of action required by a customer in order to start a screen share is what has made co browsing so popular. Sales and support teams can now see what customers are seeing with 1 click. Resulting in lower ticket times, higher conversion rates, and over all more productivity.

Conclusion

Bowser based screen sharing (aka cobrowsing) is an awesome tool to connect with multiple people on the same page at the same time without the need for 3rd party apps.

I hope this was helpful. If you have any questions or wanna connect please email me at Spencer@HelloMedian.com. OR, if you would like to chat on a zoom call feel free to book a time below. Would love to connect.