Talk to anyone on your website in real time

Sales and Support just got a lot easier! Full video and audio screen share with the click of button.
No downloads, invites, or installs necessary!

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no card required (it's free!)
Benefits of using Median
14% Increase First Call Resolution
- A study by Forrester
38% Increase in Customer Satisfaction
- A study by Aberdeen Group
18% Reduction Support Times
- A study by Forrester
20% Reduction in Call Backs
- Shopify
10% Increase in Conversion Rates
- A study by SaleMove
70% Increase in Trust verus desktop apps
- A study by TechJury
15% Increase in Online Transactions
- Bank of America

Browser based screen share
aka Co-Browsing

Put yourself (or your team) in your customers shoes with the click of a button.
Show Your Cursor
Live Video & Audio
Customer's Screen
Agent Controls
Trusted by 10,000+ agents world wide

Popular use cases

The largest companies in the world use co-browsing to deliver world class customer service experiences

Connected to your existing apps

Our open APIs make it easy to integrate with virtually any chat, call center, or ticking system

Connect Median to Intercom

View in Intercom App Store

Connect Median to LiveChat

View in Intercom App Store

Connect Median to Drift

View in Intercom App Store

Connect Median to Tawk.to

View in Intercom App Store

Connect Median to Chatra

View in Intercom App Store

Connect Median to Belco

View in Intercom App Store

Connect Median to Crisp

View in Intercom App Store

Connect Median to Zendesk

View in Intercom App Store

Connect Median to Slaask

View in Intercom App Store

Connect Median to Snap Engage

View in Intercom App Store

Connect Median to Re:amaze

View in Intercom App Store

Connect Median to Dixa

View in Intercom App Store

View API Documentation

Easily deployed at scale

There is a high probability you have visited the site of a Median customer this week

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Faster, safer, and easier than legacy screen share apps

You have questions and helpfully we have answers
Faster
With 1 click you can start a screen share with anyone on your website. Median requires ZERO 3rd party applications.
Learn more
Safer
With our privacy controls you as an admin can control when and where your team can use screen share.
Watch demo video
Easier
With Median ZERO interaction from your customer is required to start a screen share. Join your customer right where they are.
Learn more
Support
With our view mode you can see exactly what your customer customer is looking at while providing support via call or chat.
Learn more
Sales
With our video mode your sales team can do live demos, talk to customer right on your site, and even say hello to visitors.
Learn more
Success
With our full control mode your success team can help customer turn on the features that make them sticky for life.
Learn more

Have questions?

We have answers! Here are some of our most commonly asked questions
What is co-browsing?
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Is it safe to use co-browsing?
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How is co-browsing deferent than screen share?
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Can you see all my tabs?
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Can you access my desktop?
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Is Median CCPA & GDPR compliant?
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Will it slow down my site?
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What about Personal Identifiable Information (PII)?
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Does Median have APIs we can use?
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Do I need a chat tool to use Median?
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